Terms & Conditions | XpatXperience

1. Introduction
1.1 Welcome to the XpatXperience platform (“Site”). We will refer to our website and other services as our “Services” and XpatXperience will be referred to individually or collectively as “XpatXperience”, “we”, “us” or “our”. Please read the following Terms of Use carefully before using the Site or any of our Services. By browsing our site you agree to our terms and conditions. The Terms are for you to be aware of your legal rights when using our services.

1.2. This document and any documents referred to herein collectively constitute the “Terms of Use.”

1.3 Our “Services” include (a) the site, (b) the services provided by the site, (c) all information, related pages, features, data, text, images, photographs, graphics, music, sounds, videos, messages. , tags, content, programming, software, application services. Any new features added to or enhancements to the Services shall also be subject to these Terms of Service. Content posted by Users using our Services will be referred to as “Your Content.” Your content includes your usernames, store names, profile pictures, listing photos, listing descriptions, reviews, comments, videos, etc.

1.4 We reserve the right to change, modify, suspend or discontinue all or any part of this Site or Services at any time. We may release certain Services or features thereof while they are still considered beta versions, which may not function properly or in a manner different from the way the final version may function, and cannot be held liable in such cases. We may also impose limits on certain features or restrict your access to parts or all of the Site or Service in our sole discretion without notice or liability.

2. Privacy
2.1 We know that your personal information is important to you, so it is important to us. Our Privacy Policy details how your information is used when you use our Services. By using our Services or providing information on the site, you consent to the collection, use, disclosure and processing of your content and personal information as described in the Privacy Policy.

2.2 Users in possession of personal data of another User obtained as a result of the use of the Services hereby agree that they (a) will comply with all applicable laws on the protection of personal data, (b) provide the User (the owner of the personal data) with the right to delete their personal data . collected data from the User (recipient of personal data) from the database upon request.

3. Your data
3.1. You must be 18 years of age or older to use our Service. Otherwise, you may use our Services only under the supervision of a parent or legal guardian.

3.2 Be honest with us and provide accurate information about yourself. It is not acceptable to use false information or impersonate another person or company through your account.

4. Limited license
4.1 We grant you a limited and revocable license to access and use our Services subject to our Terms of Service. All proprietary content, trademarks, service marks, trade names, logos and other intellectual property displayed on the Site are the property of XpatXperience and, where applicable, the owners of third parties identified on the Site. You agree not to copy, distribute, republish, duplicate, frame or create derivative works without our prior written consent.

5. Your use of our services
5.1 We grant you a limited, non-exclusive, non-transferable, revocable license to use our Services. You agree that you will not violate any laws in connection with your use of the Services. This includes any local, state, federal and international laws that may apply to you.

5.2 You are responsible for paying all fees you owe us. You are also solely responsible for collecting and/or paying any applicable taxes for any purchases or sales you make through our Services.

5.3 You agree not to attempt to obtain the source code of the Services. You agree not to interfere with, disrupt or damage our services.

5.4 Violations of this policy may result in a range of actions, including any or all of the following: removal of listing, account suspension or legal action; if it is needed.

5.5 If you believe that a User on our Site is in breach of these terms and conditions, please contact us.

6. Purchase and payment
6.1 We currently only support credit card payments. These payments are processed through third party payment channels and may vary depending on the jurisdiction in which you are located.

6.2 All sales on the platform are urgent. The seller is obliged to complete the transaction with the buyer as soon as possible, except in cases of exceptional circumstances.

7. Responsibilities of the Seller
7.1 Sellers will properly manage and ensure the availability of relevant information, such as price and service details, and will not publish inaccurate or misleading information.

7.2 Prices for services sold are determined by the Seller at its own discretion. The service price will include any additional charges such as sales tax, value added tax, tariffs, etc. Sellers will not charge Buyer any such amounts additionally or separately.

7.3 Sellers are required to provide the services described as promptly as possible, except in exceptional circumstances. If any exceptional circumstances arise, the Seller must contact the Buyer and inform him of any delays or inability to complete the transaction.

7.4 Sellers will issue additional receipts, credit card receipts or tax invoices to the Buyer upon request.

7.5 By registering as a merchant on XpatXperience, the merchant agrees to offer services to students exclusively through the Platform. Any mentoring services provided to students who initially contacted you through the Platform must continue to be provided through the Platform.

7.6 These Terms do not prohibit a merchant from offering services outside of the Platform, provided that such services are not initiated by students who initially contacted the merchant through the Platform.

8. Commission
8.1 Seller acknowledges and agrees that XpatXperience charges fees for transactions made between sellers and buyers on the Platform. This commission is an important source of income to continue operating and improving the Platform.

8.2 Seller is strictly prohibited from circumventing the Platform's commission structure by attempting to contact students outside of the Platform for services provided through the Platform. This includes, but is not limited to, providing personal contact information, directing students to interact with you directly, or accepting payments from students outside of the Platform to avoid paying applicable fees.

8.3 Violation of this fee waiver provision may result in penalties including, but not limited to, account suspension, account termination, or legal action at the discretion of XpatXperience.

8.4 If you become aware that any merchant is attempting to circumvent the commission structure, you must immediately report such activity to XpatXperience. We take such violations seriously and rely on the vigilance of our mentors to maintain the integrity of the Platform.

8.5 If a dispute arises regarding fee evasion or any other related matter, XpatXperience reserves the right to investigate and make a final decision in accordance with our dispute resolution process.

8.6 The Merchant agrees that any commissions due to XpatXperience will be deducted directly from your funds before the remaining funds are credited to the Merchant's account.

8.7 The Merchant agrees to fully cooperate with XpatXperience in the event of any investigation or dispute related to commission evasion or any other matter arising from the use of the Platform by the Merchant.

9. Disputes with us
9.1 If you are unhappy with us, please let us know and we hope we can resolve your issue. If we are unable to resolve the issue, these rules will govern any legal dispute related to our Services:

9.2 Applicable Law. The Terms of Service are governed by local XpatXperience laws. Local laws vary depending on where you register. These laws will apply no matter where in the world you live.

9.3 You agree that any dispute or claim arising out of the Terms will be resolved, if possible, by arbitration. Judgment on the arbitration award may be entered in any court having jurisdiction. Any arbitration under the Terms will be conducted on an individual basis: class arbitrations and class actions are not permitted. Any decisions made by the arbitrator will be final.

10. Changes to the Terms
10.1 We continually update and improve the Service in an effort to find ways to provide you with new and innovative features and services. Improvements and updates are also made to reflect changing technology, tastes, behavior and how people use the Internet and our Service.

10.2 We may revise the Terms of Service, but the most current version will always be available at this link.

10.3 We will endeavor, where possible and reasonable, to contact you to advise you of material changes to any of the documents referred to in these Terms of Service. We can contact you through the system or by separate email.

10.4 The current version of the Terms of Use contains the only terms that apply to our relationship with you. Older versions of the Terms of Service will no longer apply to our relationship and will be superseded in their entirety by the current version.

11. Contacts, reviews and complaints
If you need to contact us, please click "Contact Us" to get our contact details. We value the opinions of our users and are always interested in learning how we can improve the Service. By submitting your Feedback, you agree that you are waiving any rights you have in your Feedback so that we may use and allow others to use it without restriction and without any payment to you.